| Store Fixtures     Gridwall     Slatwall     Clothing Racks     Hangers     Acrylic Displays     Sign Holders |
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Customer Service: For questions concerning Quotes, Tracking, Damage, Missing Shipments, Billing and Returns, please click here to visit our customer service page. Damaged Merchandise: We make every effort to ensure your order arrives without damage. Please inspect all merchandise for damage, prior to acceptance. If boxes appear to be damaged, or you suspect that merchandise is damaged, please open all boxes and conduct a complete inspection of merchandise contents upon delivery. PLEASE DO NOT ACCEPT DELIVERY OF ANY DAMAGED MERCHANDISE. If merchandise is damaged, simply note the delivery receipt, refuse the damaged portion of your order, and complete our online damage form to request a replacement. For questions concerning damaged merchandise please click here to visit our customer service page. Sales Tax: 7% Sales Tax is Charged for Orders Shipped to Florida Only. Minimum Orders: We offer DISCOUNT pricing to our customers via the internet and strive to maintain the absolute LOWEST PRICES at all times. Pricing for many items is based on full box quantities. Due to our wholesale pricing and the costs affiliated with packaging and processing orders, we require a minimum $100 order total (before shipping charges). Payment Options: We accept Visa, Mastercard, American Express, and Discover credit cards. We also accept orders prepaid by check or wire transfer. Please contact us for more information. We do not ship C.O.D. Order Cancellations: A 10% processing fee will be charged to all orders cancelled after payment has been processed. All requests for order cancellation must be made in writing via fax. To request an order cancellation, please complete our order cancellation form. We will make every effort to cancel your order, however most orders are processed and ship immediately. Once an order has shipped, it cannot be cancelled. Please refer to the returns section for information concerning merchandise returns. Returns: Slatwall Panels are made per order and are not returnable. Returns are accepted within 10 days of merchandise receipt with an approved returned merchandise authorization number. All returned merchandise must be in its original condition, with all packaging, and will be subject to a 35% restocking fee. Shipping and freight fees for returned merchandise will not be refunded. ALL RETURNS MUST MEET THESE TERMS FOR AUTHORIZATION, WITHOUT EXCEPTION. Please complete our online return form to request a return authorization. Shipping: Our goal is to ship all orders for in stock merchandise, received before 12 noon Eastern Standard Time, the same day. Unfortunately, we cannot guarantee shipment or delivery dates for any orders. Please provide a deliverable shipping address for your order. Carriers cannot provide delivery to P O Boxes or addresses that are unoccupied, as most shipments require a signature for delivery. Prices do not include applicable shipping charges. We ship most small orders Slatwall, larger merchandise, and heavy weight orders are shipped via common carrier truck. This is a curbside delivery service and requires someone to unload and receive all merchandise. A $39 crating charge applies to all Slatwall orders UNDER 40 boards. We are here to assist our customers in any way needed. Please contact our sales staff for shipping quotes and additional information. Low Price Guarantee: We will match any competitor's retail quoted or advertised price, for identical new, in-stock merchandise only. Guarantee does not apply to: wholesale, clearance, liquidations, close-outs, damaged/reduced, outlet, or imported merchandise. Price match guarantee is not valid with any other promotion or discount. A competitor's price quote is required for all low price guarantee matches. |